Shipping Policy

Last updated: October 2026

Processing

Orders are processed within 2–4 business days. You'll receive a confirmation email when your order ships.

Where we ship

We ship across Canada and to the United States. Shipping costs and estimated delivery times are shown at checkout.

Local pickup

Edmonton customers can arrange free local pickup — just mention it in your order or email us.

Digital products

Virtual lessons and gift cards are delivered by email; we'll contact you within 2 business days to schedule lessons.

Problems with delivery

If your order is lost or arrives damaged, email jaywmagic@gmail.com with your order details and photos and we'll make it right.